Privacy Policy

Gulf Fibers & Textiles (referred to as "we", "us", or "our") is committed to protecting the privacy of visitors to our site and users of our online platform. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our services. By using our site or services, you agree to the terms of this privacy policy.

Information We Collect

We collect information to provide and improve our services, communicate with you, and operate our business. The types of information we collect include:

Personal Identification Information: This may include your name, company name, job title, postal address, email address, and phone number when you voluntarily provide it to us, such as when contacting us through forms on our site, requesting information about our services (raw wool sourcing, wool scouring and cleaning, wool carding and spinning, yarn production, fabric weaving, wool dyeing and finishing, wholesale textile distribution, custom fiber blending), or engaging with us for business purposes.

Technical and Usage Data: We automatically collect certain information when you visit our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, dates and times of visits, and other diagnostic data. This information helps us understand how users interact with our site and improve its performance and usability.

Cookies and Similar Technologies: Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services.
• To respond to your inquiries and fulfill your requests, such as sending you information about our textile manufacturing services.
• To communicate with you about updates, promotions, and services that may be of interest to you, where permitted and based on your preferences.
• To monitor and analyze usage and trends to improve our site and services.
• To detect, prevent, and address technical issues.
• To comply with legal obligations and protect our rights and interests.

Legal Basis for Processing Personal Data

Our legal basis for collecting and using your personal data depends on the specific context in which we collect it. We process your personal data on the following grounds:

• Your consent (e.g., for sending marketing communications).
• Performance of a contract with you or to take steps at your request prior to entering into a contract (e.g., responding to service inquiries).
• Compliance with a legal obligation.
• Our legitimate interests, provided these interests are not overridden by your data protection rights (e.g., for improving our services, preventing fraud).

Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification of inaccurate or incomplete information.
• The right to object to our processing of your personal data.
• The right to request the restriction of processing your personal data.
• The right to data portability, allowing you to receive a copy of your data in a structured, commonly used, machine-readable format.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws.

Children's Privacy

Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, our data practices, or your rights, please contact us in writing at:

Gulf Fibers & Textiles
Building 14,
Street 22, Al Quoz Industrial Area 3,
Dubai, Dubai,
PO Box 29345
UAE